FAQS

Your questions, answered by us!

To provide more information on the services we provide, we’ve included a list of frequently asked questions below. If you have any queries or concerns about something we didn’t mention, please reach out and ask.

HOW CAN I CHECK ON MY PET DURING THEIR STAY?

There is a member of staff on site from 8am - 5pm. If we don't answer please feel free to leave us a message and we will get back to you!

Or you can contact us via Email or Facebook.

MY PET HAS A SPECIAL DIET. CAN THEIR NEEDS BE ACCOMMODATED?

Yes, as long as you bring all the food required for your stay we can accommodate all diets (even a raw food diet).

HOW MANY TIMES A DAY ARE MY DOGS WALKED?

We exercise your dogs once a day for 15-20 minutes. The walks will either be a lead walk around the farm or a run in our outdoor enclosure. You are also able to add any extra on-site or forest walks at an additional charge.

Can my dogs share a kennel?

Yes, we can accommodate dogs sharing from the same household.

Can i have my dog washed before collection?

Yes we offer dog washes, please request this on arrival.

How do i cancel my booking?

Give us a call or message us on facebook, there is no charge for cancellations.